FAQ

Is Cash on Delivery available?

Yes, for most Iraq addresses based on courier support and city coverage.

Can I buy without creating an account?

Yes. Guest checkout is supported.

How do I track my order?

Use the tracking page with your order number and phone number used at checkout.

Are shipping fees included in product prices?

No. Shipping is calculated at checkout based on destination and parcel weight.

Do you offer cube setup/tuning?

Yes. TwistLabs Tuning can be added to selected products or requested as a service.

What if a product is out of stock?

The product will show as out of stock; contact support for estimated restock time.

How long does dispatch take?

Most orders are prepared within 24-48 hours before courier handoff.

Can I change my address after placing an order?

Contact support immediately. Changes are possible only before dispatch.

What happens if I miss delivery?

Courier policy applies. Re-delivery attempts or return handling may include additional fees.

How do I get faster support?

Message WhatsApp with order number, phone number, and a short clear description of your request.